Overview
JCR Collectables respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from https://jcrcollectables.com.au.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Order history and purchase details
- IP address and device/browser information
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Detect and prevent fraud or misuse
- Send marketing emails (only if you opt in)
Payments
We do not store your full payment details.
All payments are processed securely through trusted third-party providers (such as Stripe, PayPal, or other payment gateways), which handle your payment information in accordance with their own privacy policies.
Shipping & Third Parties
To fulfil your order, we may share your information with:
- Shipping carriers (e.g. Australia Post, couriers)
- Payment providers
- Website hosting and platform providers
- Fraud prevention and security services
We only share the information necessary to provide our services.
Cookies & Tracking
Our website uses cookies and similar technologies to:
- Improve your browsing experience
- Remember your preferences
- Analyse website traffic and performance
You can disable cookies through your browser settings, however some parts of the site may not function correctly.
Account Information
If you create an account on our website, you can:
- View and manage your personal information
- Update your details
- Request account deletion
We retain account information for as long as necessary to provide our services or comply with legal obligations.
Data Retention
We retain your information for as long as necessary to:
- Complete transactions
- Provide customer support
- Comply with legal, tax, and regulatory requirements
Your Rights
You may request to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data (where legally permitted)
To do so, please contact us using the details below.
Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of transmission over the internet is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Us
For any privacy-related enquiries, please Contact Us